by fordp on August 12th, 2008, 12:27 am
Has your account expired in the past? If not, just give them a call and let them know that you mistakenly forgot to add minutes. Be reasonable, and they will set you up a new number with your old minutes. If they have done that before, it will take some good social engineering to get them back, and there is no guarantee they will refund after the first time.