by PhonePromoCodes on July 13th, 2008, 1:52 pm
Very true.
In special cases, supervisors can give $30, and although they say no refunds for plans are possible, if you stay calm and talk with a rep long enough and get their supervisor, they can refund even the $90 plan if you didn't use many minutes. The reps are told what to say they can do and can't do, even if they can do what they say they can't do.